Shipping policy

We want your shopping experience to be as smooth as possible, and that includes fast and reliable shipping. Please read through our shipping policy below to understand how we handle your orders.

1. Shipping Methods and Costs

  • Shipping costs are calculated at checkout based on the amount of your order.
  • We work with trusted shipping carriers to ensure your items arrive safely and on time.

2. Processing Time

  • After placing your order, we will process it within 1 business days. During holidays or busy periods, it may take a bit longer.
  • Once your order is processed, we’ll send you a tracking number to monitor your shipment.

3. Delivery Times

  • Delivery times vary based on your location and the shipping method you choose.
  • Orders typically take 7 to 10 business days to arrive.

4. Shipping Delays

  • While we strive to deliver your orders on time, delays can sometimes occur due to weather, holidays, or customs processing.
  • We are not responsible for shipping delays caused by factors outside of our control. If your order is delayed, please check the tracking number for updates or reach out to us for assistance.

6. Shipping Confirmation and Tracking

  • Once your order is shipped, you will receive a confirmation email with your tracking number.
  • Use this tracking number to check the status of your shipment directly on the shipping carrier’s website.

7. Incorrect Address

  • Please make sure to provide the correct shipping address during checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
  • If you notice a mistake in your address after placing the order, contact us immediately at kawaistorie@gmail.com, and we will do our best to update it before shipping.

9. Contact Us

  • If you have any questions or need help with your order, please reach out to us at kawaistorie@gmail.com. We're happy to assist you!

Disclaimer

By placing an order with us, you acknowledge that you have read and understood our Shipping Policy. We do our best to ensure timely delivery, but shipping times may vary based on factors outside of our control.