B6 Heart-Lock Faux Leather Diary

Returns Policy

You can return most items within 7 days of receiving your order.

To be eligible for a return, items must be in unused and new condition, with the original packaging.

To start a return, please contact us at kawaistorie@gmail.com with your order number and details about the item you want to return.

Shipping Policy

After placing your order, we will process it within 1 business day. During holidays or busy periods, it may take a bit longer.

Once your order is processed, we’ll send you a tracking number to monitor your shipment.

Delivery times vary based on your location and the shipping method you choose. Orders typically take 3 to 7 business days to arrive.

While we strive to deliver your orders on time, delays can sometimes occur due to weather, holidays, or customs processing.

We are not responsible for shipping delays caused by factors outside of our control. If your order is delayed, please check the tracking number for updates or reach out to us for assistance.